Privacy notice

1 Introduction

LAST UPDATED January 2026

Nokia Federal Solutions Inc. (“NFS,” “Nokia Federal”, “we,” “us,” or “our”) explains in this Privacy Notice how we collect, use, disclose, and protect personal data.

This Privacy Notice applies to personal data processed by Nokia Federal relating to individuals who are not employed by Nokia Federal, including individuals associated with our customers, subcontractors, contractors, service providers, suppliers, professional and business partners (including universities and research institutions), investors, resellers, government stakeholders, visitors to our websites, and other relevant business contacts.

“Personal data” means information that identifies, relates to, describes, or could reasonably be linked to an identifiable individual.

You are not required to provide personal data to Nokia Federal. However, if you choose not to provide certain personal data, we may be unable to provide our products or services or respond to inquiries.

This Privacy Notice may be supplemented by additional privacy notices applicable to specific products, services, jurisdictions, or legal requirements, including our Supplement for California residents.

2 Personal data we collect

Depending on the nature of your interaction with Nokia Federal Solutions, we may collect the following categories of personal data:

Category of Data Examples
Identity Data First name, last name, title
Contact Data Business address, business email address, business phone number
Role-Based Data Job title, employer name, business contact details, length of employment
Professional History CVs, employment history, education, qualifications, background checks where permitted by law
Access Data User IDs, authentication credentials, access logs, system activity records
Marketing and Communications Data Communication preferences, feedback, survey responses, recorded calls
Usage Data Information related to use of our systems, platforms, networks, and equipment
Relationship History Transaction records, communications, claims, complaints, and inquiries
User-Generated Content Content submitted through portals, forms, collaboration tools, or surveys
Device and Technical Data IP address, browser type, device identifiers, timestamps, cookies, and similar technologies

3 Sensitive Personal Data

In limited circumstances, we may process sensitive personal data where required or permitted by law, including to satisfy security, access control, regulatory, or contractual requirements.

Unless specifically requested, please do not provide sensitive personal data, including Social Security numbers, health information, biometric data, or information regarding race, religion, political opinions, or union membership.

4 How we use personal data

We use your personal data for legitimate business purposes as described in the overview below. Please select the section that best reflects the nature of your interaction with us.

4.1 To deliver products and services to customers, provide customer service and communicate with customers and suppliers for those purposes

  • Examples of processing activities: Deliver our products and services to customers; manage communications regarding products, projects and services; provide and improve our customer service; respond to queries, handle complaints and grievances; request your feedback, for example, by completing a survey, about our products, services or events; review and act on that feedback; and facilitate communications generally in the context of our business activities.
  • Personal data categories: Identity Data and Contact Data; Role Based Data; Access Data; Marketing and Communications Data; Usage Data; Relationship History; User Generated Content; Visitor and Event Data.
  • Legal basis: Legitimate interests, such as responding to inquiries, complaints and concerns and the performance of our contractual relationship with your employer
  • Third-party sources: The Nokia Federal end customer relevant to a specific issue. Third parties that we work with to obtain customer feedback on our behalf.

4.2 To contact you about Nokia products, services, and initiatives and manage those communications

  • Examples of processing activities: Respond to your inquiries, requests for information and expressions of interest whether in person, for example at an event, or via our website, email or social media; contact you about products and services we feel may be of interest to you; follow up on leads from our third party selling partners, event partners or other lead generation service providers; manage relationships with prospective customers. To do this we may share your contact details with outsourced calling providers who have agreed to confidentiality restrictions and to use any personal information we share with them or which they collect on our behalf solely for the purpose of providing the contracted service;
  • Personal data categories: Identity Data and Contact Data; Role Based Data; Marketing and Communications Data; Relationship History; User Generated Content; Visitor and Event Data.
  • Legal basis: Legitimate interests when responding to your requests or expressions of interest, where you are an existing customer, or where the law permits in the business-to-business context.
    We rely on consent where required by law, for example, to send electronic marketing, such as emails, SMS or push notifications, or when following up on leads from event partners.
    You can manage your receipt of marketing and other non-transactional communications by following the instructions on how to opt out contained in each communication or by contacting us as described below.
  • Third-party sources: Lead generation service providers. Our selling partners; Our event partners.

4.3 To improve and develop current and new websites

  • Examples of processing activities: Conduct data analysis, for example, monitor and analyze usage of the website and use data analytics to improve the efficiency; develop our websites; consider ways for enhancing, improving, repairing, maintaining, or modifying our current websites; identify usage trends, for example, understanding which parts of our website are of most interest to users.
  • Personal data categories: Usage Data; User Generated Content; Device Data.
  • Legal basis: Legitimate interests, such as developing our website and ensuring its functionality.

4.4 To provide support and respond to queries from website users including requests to manage privacy rights

  • Examples of processing activities: Respond to inquiries, requests, comments and complaints about any of our websites; handle any requests to exercise your privacy rights; and keep records of these interactions.
  • Personal data categories: Identity Data and Contact Data; Access Data; Usage Data; User Generated Content; Device Data.
  • Legal basis: Legitimate interests such as responding to complaints.
  • Legal obligations*, such as when you submit a request to access your personal data.

4.5 To aggregate and/or anonymize Personal Data for the purposes of analyzing our products, services, governance and ways of working

  • Examples of processing activities: Aggregate and/or anonymize personal data so that it will no longer be considered personal data for research and statistical purposes.
  • Personal data categories: Personal data relevant to the specific business purpose.
  • Legal basis: Legitimate interests, such as to generate other data for our use, which we may use and disclose for any purpose, as it no longer identifies you or any other individual.

5 Cookies and similar technologies

We may collect personal data through the use of cookies and similar technologies. Please see our Cookies and similar technologies policy for more information on how we use cookies and how you can manage your choices.

 

6 Your choices and rights over your data

6.1 Your choices regarding our use and disclosure of your personal data for direct marketing purposes

We give you choices regarding our use and disclosure of your personal data for marketing purposes. You may opt out from:

  • Receiving marketing-related emails, mobile messages or direct message via social media from us. If you no longer want to receive marketing related messages from us on a going-forward basis, you may opt out by using the links provided to you in the relevant direct marketing messages you have received, or by contacting us in accordance with the “Contact Us” section below. Please note that important administrative messages may still be sent to you even if you opt-out from marketing and other communications from Nokia.
  • Our sharing of your personal data with affiliates for their direct marketing purposes. If you would prefer that we discontinue sharing your personal data on a going-forward basis with our affiliates for their direct marketing purposes, you may opt out of this sharing by contacting us in accordance with the “Contact Us” section below.
  • Our sharing of your personal data with unaffiliated third parties for their direct marketing purposes. We obtain your prior consent to sharing your personal data in this way. If you would prefer that we discontinue sharing your personal data on a going-forward basis with unaffiliated third parties for their direct marketing purposes, you may opt out of this sharing by contacting us in accordance with the “Contact Us” section below. You should contact the relevant third party directly to exercise your rights to opt out from their marketing messages.

We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing from us, we may still send you important administrative messages, from which you cannot opt out.

6.2 Your additional rights over your data and how to exercise them

If you would like to request to access, correct, update, suppress, restrict, or delete personal data, object to or opt out of the processing of personal data, withdraw your consent (which will not affect the lawfulness of processing prior to the withdrawal), or if you would like to request to receive a copy of your personal data for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), you may contact us in accordance with the “Contact Us” section below. We will respond to your request consistent with applicable law.

In your request, please make clear what personal data you would like to have changed or whether you would like to have your personal data suppressed from our database. For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.

Please note that we may need to retain certain information for record keeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. There may also be residual information that will remain within our databases and other records, which will not be capable of removal.

For information on how to manage your rights in respect of cookies and similar technologies please follow the instructions in How do I manage Cookies and Similar Technologies, above.

7 How we keep data secure

We seek to use reasonable organizational, technical and administrative measures to protect personal data within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100 percent secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contact Us” section below.

8 How long we keep your data

We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law, for example, for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

The criteria used to determine our retention periods are set out in our retention policy and will vary depending on such factors as (i) the length of time we have an ongoing relationship with you and provide goods or services to you (for example, for as long as you have an account with us); (ii) whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of transactions for a certain period of time before we can delete them); or (iii) whether retention is advisable in light of our legal position (such as in regard to enforcement of our contractual terms, applicable statutes of limitations, litigation or regulatory investigations).

9 Anonymization of data

In some circumstances we will anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. By way of example, anonymization techniques may include removing direct identifiers from a dataset or replacing point coordinates in geo-referenced data with non-disclosing features or variables, or other recognized techniques appropriate to the data in question

10 Third-party services

This Privacy notice does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third-party operating any website or service to which our products or services link. The inclusion of a link via any of our services does not imply endorsement of the linked site or service by us or by our affiliates.

11 Updates to this notice

The “LAST UPDATED” legend at the top of this Privacy notice indicates when this Privacy notice was last revised. Any changes will become effective when we post the revised Privacy notice.

12 Contact us

If you have any questions about this Privacy Notice, please contact us via our Nokia Federal contact form.
You may also contact our Group Data Protection Officer at:
Nokia Federal Solutions
Privacy Office
Email: privacy@nokiafederal.com

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